Privacy Policy

Who we are

Cooper Enterprises, Inc.
89 Curtis Drive
Shelby, OH 44875
419-347-5232
cooperenterprises.com
sales@cooperenterprises.com

What personal data we collect and why we collect it

Certain functions on our website require us to collect personal data from our users in order to do general business. Examples of personal data collected include (but not limited to) name, phone number, and/or email address. Information such as this is necessary to respond to correspondence initiated through our contact form. When you initiate contact with Cooper Enterprises through filling out the contact form on our website, your consent for collection and retention of this information for normal business usage is implied.

We also collect personal data during the online bill payment process. This information is necessary to process your payment submission. When you initiate an online payment through our online payment processor, your consent for collection and processing of this information for the purpose of collecting payment is implied. Credit card processing is done through our payment processing provider, Elavon. We provide a link to Elavon’s secured online payment form where all needed payment and customer information is gathered. No personal data is collected on Cooper Enterprises’ website for payment processing. All privacy and security related concerns with regard to Elavon’s online payment processing are Elevon’s responsibility and therefore Cooper Enterprises shall not be held liable for concerns arising from use of their system. No personal credit card data is collected or stored by Cooper Enterprises.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, links, job listings, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Information about our website visitors is also collected through the use of Google Analytics. That software collects information about our visitors such as pages visited, duration of time on site, browser and general device information, etc. We use these statistical tools to analyze our website’s usefulness to our visitors and make improvements when needed. Google’s privacy policy can be found here.

Cookies and Advertising

Cooper Enterprises uses online digital advertising methods to target users who may be interested in our products and services with the purpose of attracting them to our website. These services may use cookies to serve ads based on your Internet browsing patterns or personal profile data. You can learn more about Google’s privacy policy here.

You may opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

 

Who we share your data with

Information, as described above, is collected for Cooper Enterprises’ business needs. We do not share or sell your contact information with any third parties. If you initiate contact with us through our Contact Form, we may contact you via email in the future for our own marketing-related purposes. We partner with DRM Productions to host and maintain our website, and as such, they have full access to information collected and stored through our website. We also partner with Insight Marketing Design to maintain our website, and as such, they have full access to information collected and stored through our website. These partnerships are necessary to maintain and improve our website services. Website administrators also have full access to data collected and stored by Cooper Enterprises’ website.

 

How long we retain your data

Data collected, as described above, is retained indefinitely for customer service purposes and as storage space allows.

 

What rights you have over your data

If you have submitted any forms on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Data related to our website is held on a secured web server in Mansfield, Ohio.

Our contact information

Privacy-specific concerns can be sent to:
Cooper Enterprises, Inc.
89 Curtis Drive
Shelby, OH 44875
419-347-5232
cooperenterprises.com
sales@cooperenterprises.com

 

Additional information

How we protect your data

Our hosting company uses a secure firewall to keep out unauthorized users and ensure the integrity of our systems. We are vigilant about protecting our site from unwanted intrusions.