Privacy Policy

Who we are

Cooper Enterprises, Inc.
89 Curtis Drive
Shelby, OH 44875
419-347-5232
cooperenterprises.com
[email protected]

What personal data we collect and why we collect it

Certain functions on our website require us to collect personal data from our users in order to do general business. Examples of personal data collected include (but are not limited to) name, phone number, and/or email address. Information such as this is necessary to respond to correspondence initiated through our contact form or online stores. When you initiate contact with Cooper Enterprises through filling out a contact form on our website or placing an order, your consent for collection and retention of this information for normal business usage is implied.

We may collect personal information when a customer creates an account on our online store(s) and/or places an order. This information collected is necessary for the purpose of doing business and is used to process the transaction. The online storefronts we use are WooCommerce (cooperenterprises.com/shop) and Allmoxy (cooperenterprises.allmoxy.com).

Cooper Enterprises may accept credit card payment in certain circumstances. We collect personal data during the online bill payment process. This information is necessary to process your payment submission. When you initiate an online payment through our online payment processor(s), your consent for collection and processing of this information for the purpose of collecting payment is implied. No personal credit card data is collected or stored by Cooper Enterprises.

Credit card processing is done through one of three payment processing providers: Elavon, PayPal, and Stripe. When using Elavon, we provide a link to Elavon’s secured online payment form where all needed payment and customer information is gathered. All privacy and security related concerns with regard to Elavon’s online payment processing are Elavon’s responsibility and therefore Cooper Enterprises shall not be held liable for concerns arising from use of their system.  

PayPal processes payments for our online WooCommerce store (cooperenterprises.com/shop). All privacy and security related concerns with regard to PayPal’s online payment processing are PayPal’s responsibility and therefore Cooper Enterprises shall not be held liable for concerns arising from use of their system.  

Stripe processes payments in our Allmoxy store (cooperenterprises.allmoxy.com). All privacy and security related concerns with regard to Stripe’s online payment processing are Stripe’s responsibility and therefore Cooper Enterprises shall not be held liable for concerns arising from use of their system.  

Please see our Terms of Service for more information about our online store and payment policies.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, links, job listings, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Information about our website visitors is also collected through the use of Google Analytics. That software collects information about our visitors such as pages visited, duration of time on site, browser and general device information, etc. We use these statistical tools to analyze our website’s usefulness to our visitors and make improvements when needed. Google’s privacy policy can be found here.

Cookies and Advertising

Cooper Enterprises uses online digital advertising methods to target users who may be interested in our products and services with the purpose of attracting them to our website. These services may use cookies to serve ads based on your Internet browsing patterns or personal profile data. You can learn more about Google’s privacy policy here.

You may opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Email Newsletter

Cooper Enterprises uses Mailchimp, an online email newsletter software, to manage and send our email newsletter. You can opt-in to receive promotional emails from us by using the sign-up forms on our website or by contacting us directly. Your email address (and any other contact information you provide) are recorded in order to send you email correspondence. You may unsubscribe from this newsletter at any time by clicking the unsubscribe link at the bottom of each newsletter or by contacting us directly. By signing up for our email newsletter on our website, you are opting in to receive a monthly email newsletter and occasional email announcements.

CRM System

Cooper Enterprises uses Zoho for our customer relationship management (CRM) system. Contact information you have provided to us would be stored on Zoho. For more information about Zoho’s privacy and security, please see the Zoho Privacy Policy and Security Whitepaper. This data is used for general business purposes. 

Who we share your data with

Information, as described above, is collected for Cooper Enterprises’ business needs. We do not share or sell your contact information with any third parties. If you initiate contact with us through our any of our contact forms (Contact Form, Email Newsletter Sign Up, Request a Casework Catalog, Request a Quote, and Employment Contact Form) or online store(s) (WooCommerce and Allmoxy), we may contact you via email or phone in the future for our own marketing related and/or transactional purposes. We partner with Insight Marketing Design to host and maintain our website, and as such, they have full access to information collected and stored through our website. This partnership is necessary to maintain and improve our website services. Website administrators also have full access to data collected and stored by Cooper Enterprises’ website.

How long we retain your data

Data collected, as described above, is retained indefinitely for customer service purposes and as storage space allows.

What rights you have over your data

If you have submitted any forms on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.

Where we send your data

Data related to our website is held on a secured web server in the United States.

Our contact information

Privacy-specific concerns can be sent to:
Cooper Enterprises, Inc.
P.O. Box 50
Shelby, OH 44875
419-347-5232
cooperenterprises.com
[email protected]

Additional information

How we protect your data

Our hosting company uses a secure firewall to keep out unauthorized users and ensure the integrity of our systems. We are vigilant about protecting our site from unwanted intrusions.

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By subscribing, you agree to receive occasional emails from Cooper Enterprises, as described in our privacy policy, and can opt-out at any time.